Shipping DetailsUpdated 9 months ago
If you are not sure about your shipping needs, please feel free to contact one of our Customer Experience Team experts through our Live Chat option, or call us at (866) 649-5922. All orders placed on Monday through Friday before 4:30pm ET will ship the same day unless otherwise noted. Your items will be shipped in a discreet brown box.
For shipping costs to Alaska, Hawaii, Guam, Puerto Rico, and other U.S. Territories please call us at (866) 649-5922 or email us at [email protected] for specific rates to your shipping address.
Need Additional Information? Call (866) 649-5922
What does Awaiting Fulfillment Shipping Status Mean?
Your order will often be marked as "Awaiting Fulfillment" status after placing an order either on the phone or online with Kellyco and after you submit your payment. Awaiting fulfillment means your order will immediately sent to the logistics company that Kellyco uses. There, it joins lots of other orders waiting for processing and shipping in the order it was received.
If you check your order status and it says “Awaiting Fulfillment,” that simply means that the logistics warehouse hasn’t started the order fulfillment process yet. That process involves picking the items for your order and packing them into a box for shipment.
When the order is marked as "Shipped" or "Completed" that means your order is on the way to you and you will receive tracking information shortly.
All orders placed on Monday through Friday before 4:30pm ET will be shipped on the same day. Any order placed after 5pm ET will be shipped on the next business day.
Need it Quicker? Use Expedited Shipping Services!
When ordering from a Kellyco Metal Detectors expert, ask what the charges would be for 2-Day or Overnight delivery.
Overnight and 2-day shipping cannot be honored during major national holidays and weekends. We will ship the next business day if the order is placed after 4:30PM EST.
When ordering through shopping cart, expedited shipping information will be shown AFTER you place the detector or accessory in the cart, then enter your zip code.
For shipping rates outside the U.S. including Europe, Australia, Asia, Africa, Canada, China, etc. phone (866) 649-5922.
U.S. Military - World Wide
We Welcome Orders for APO / FPO Shipping - We Support Our Military!
KNOXVILLE, TN: 120 Market Place Blvd. Suite H, Knoxville, TN 37922