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30 Day Hassle-Free Return PolicyUpdated 11 days ago

Kellyco is proud to offer a 30-day hassle-free return policy to ensure that our customers are 100% satisfied. 

30-Day Hassle-Free Return Requirements:

  • Most hobby metal detectors and accessories are eligible for a refund within 30 days of purchase.*
  • All products must be returned in the original packaging, with all manufacturer accessories and promotional items.
  • Your return will be subject to a 20% restocking fee if the product has been opened or used.
  • You will be responsible for all shipping charges.
  • Once we receive your return, please allow 7 business days for your return to be processed.

*Excludes all professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher Research Labs, Blisstool, Minelab GPZ 7000 & all GPX Models, Terra Exploration Group EZ Rez/EZ Rad Devices, Nokta / Makro Professional Units, Aquascan Aquapulse and Zota e-bikes. 
Returns are also not accepted on used inventory.

Defective Returns:

If you believe you have a defective item, please contact Customer Service within seven days of receipt for a replacement and a paid shipping label.

After seven days, you must return the defective merchandise to the manufacturer for replacement or repair.

Please email Customer Service at [email protected] to process a return or to answer any questions about our return policy.

As we have no control over Manufacturer Promotions and are contractually restricted from advertising such promotions until they are within the active window, promotions will not be retroactively applied to orders that were placed before a promotion begins, or after a promotion ends, current promotions are not acceptable reasons for return. If you are suspected of returning merchandise with the sole purpose of buying at a lower promotional price, we reserve the right to postpone your return request until the aforementioned promotion has ended. All Warranty Service assistance will be conducted as per usual and we will help in any way to support your efforts to have your machine serviced by an Authorized Service Center. All Policies, Terms, and Conditions are subject to change.

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