Kellyco is proud to offer a 30-day hassle-free return policy to ensure that our honest customers are 100% satisfied. 30-Day Hassle-Free Return Requirements:. *Excludes all commercial/professional detectors including, but not limited to, JW Fishers, L

<p>Kellyco is proud to offer a <span class="red18b">30-day hassle-free</span> return policy to ensure that our honest customers are 100% satisfied.&#xA0;</p><p><strong><span class="black16b">30-Day Hassle-Free Return Requirements:</span></strong></p><ul><li>Most hobby metal detectors and accessories are eligible for a refund within 30 days of purchase.*</li><li style="font-weight: bold;"><strong>All products must be returned in the original packaging, with all manufacturer accessories and promotional items.</strong></li><li>Your return will be subject to a 20% restocking fee if the product has been opened or used.&#xA0;</li><li>Orders that are cancelled while in transit will be charged at 15% Restocking/Shipping fee.&#xA0;</li><li style="font-weight: bold;"><strong>You will be responsible for all shipping charges.</strong></li><li>Once we receive your return, please allow 7 business days for your return to be processed.<br><br><em><span style="font-size: 12px;">If we receive an incomplete order, or one that is in worse condition that originally claimed by the customer, we reserve the right to change the value of your return despite the content of the RMA form you were given when the claim was made.</span></em><br><em><span style="font-size: 12px;">A Minimum restocking fee of 20% and a Maximum of 30% can and will be applied to orders in which return merchandise is accepted under false claims. If the claim is not accurate, and the merchandise is in worse condition than initially reported when the RMA Form was completed, you will be given the option to receive the original merchandise back, or we can process a refund minus 20% Minimum / 30% Maximum for restocking plus the cost of the return label.&#xA0;</span></em></li></ul><p><em><span style="font-size: 12px;">*Excludes all commercial/professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher Research Labs, Blisstool, Minelab GPZ 7000 &amp; all GPX Models, all Minelab SDC Models, Terra Exploration Group EZ Rez/EZ Rad Devices, Nokta / Makro Professional Units, Aquascan Aquapulse and Zota e-bikes.&#xA0;</span></em><br><em><span style="font-size: 12px;"><em id="isPasted"><strong><span style="font-size: 12px;">Returns are not accepted on used inventory. AS IS Merchandise purchased from Kellyco is sold AS IS and can not be returned for a refund of any amount.</span></strong></em></span></em><span style="font-size: 12px;"><br></span></p><hr><p><span class="black16b">Defective Returns:</span></p><p>&#xA0; &#xA0;Due to others taking advantage of our loyalty to our customers, we will now require video proof of a defect before we will accept a Defective Return.<br>If you believe you have a defective item, <strong>please contact Customer Service within seven days of receipt with video proof of the defect</strong> for a paid shipping label. We will no longer be sending out advanced replacements and will have to receive and confirm the defective merchandise before a replacement is shipped. If the claim is not accurate, and the merchandise is not defective, you will be given the option to receive the original merchandise back, or we can process a refund minus 20% for restocking plus the cost of the return label.&#xA0;</p><p>&#xA0; &#xA0;After seven days, or with a lack of video proof, you must return the defective merchandise to the manufacturer for replacement or repair.</p><p>&#xA0; &#xA0;Please email Customer Service at <strong>Support@Kellyco.com</strong> to process a return or to answer any questions about our return policy.</p><p><em id="isPasted"><span style="color: rgb(71, 85, 119); font-size: 14px;">As we have no control over Manufacturer Promotions and are contractually restricted from advertising such promotions until they are within the active window, p</span></em><span style="font-size: 14px;"><em><span style="color: rgb(71, 85, 119);">romotions will not be retroactively applied to orders that were placed before a promotion begins, or after a promotion ends, current promotions are not acceptable reasons for return. If you are suspected of returning merchandise with the sole purpose of buying at a lower promotional price, we reserve the right to postpone your return request until the aforementioned promotion has ended. All Warranty Service assistance will be conducted as per usual and we will help in any way to support your efforts to have your machine serviced by an Authorized Service Center. All Policies, Terms, and Conditions are subject to change.</span></em></span></p>

30 Day Hassle-Free Return Policy

First, make sure that your return qualifies under Kellyco's 30-day Hassle Free returns policy.

<p>First, make sure that your return qualifies under <a href="/hc/en-us/articles/360054808034" target="_parent">Kellyco&apos;s 30-day Hassle Free returns policy</a>.&#xA0;</p>
<h2 id="choose-the-most-convenient-option-to-start-your-return">Choose the most convenient option to start your return:</h2>
<ol>
<li>Complete <a href="https://support.kellycodetectors.com/hc/en-us/requests/new?ticket_form_id=4418119428499" rel="undefined" target="_self">the return request form</a>.&#xA0;</li>
<li>Call one of our team members at <a>855-721-7699</a>
</li>
<li>Send an email to <a href="mailto:support@kellycodetectors.com" target="_self">Kellyco customer experience</a> team.</li>
</ol>
<h2 id="you-will-need-the-following-information">You will need the following information:</h2>
<ul>
<li>Your name, email address, and phone number</li>
<li>Order number</li>
<li>Items you wish to return</li>
<li>Description of why you wish to make the return</li>
</ul>

How Do I Start a Return?

Kellyco is proud to offer a 30 day hassle-free return policy to ensure that our customers are 100% satisfied. 30-Day Hassle-Free Return Requirements:. *Excludes all professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher

<div class="l-page__content">
<div class="l-content-with-sidebar l-content-with-sidebar_right grid-container">
<div class="grid-row">
<main class="l-content-with-sidebar__main">
<div class="p-cms">
<h1 class="e-heading-page p-cms__heading" id>&#xA0;</h1>
<h1 class="e-heading-page p-cms__heading" id="kellyco-is-proud-to-offer-a-30-day-hassle-free-return-policy">Kellyco is proud to offer a 30-day hassle-free return policy</h1>
<p>Kellyco is proud to offer a&#xA0;<span class="red18b">30 day hassle-free</span> return policy to ensure that our customers are 100% satisfied.&#xA0;</p>
<p><span class="black16b">30-Day Hassle-Free Return Requirements:</span></p>
<ul>
<li>Most hobby metal detectors and accessories are eligible for a refund within 30 days of purchase.*</li>
<li>All products must be returned in the original packaging with all manufacturer accessories and promotional items.</li>
<li>Your return will be subject to a 20% restocking fee if the product has been opened or used.</li>
<li>You will be responsible for all shipping charges.</li>
</ul>
<p><em>*Excludes all professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher Research Labs, Blisstool, Minelab GPZ 7000 &amp; all GPX Models, Terra EZ Res Pro Resistivity Meters, Nokta / Makro Professional Units and Aquascan Aquapulse.</em></p>
<hr>
<p><span class="black16b">Defective Returns:</span></p>
<p>If you believe you have a defective item, please contact <a href="mailto:support@kellycodetectors.com" rel="undefined" target="_self">Customer Service</a> within seven days of receipt for a replacement and a shipping label.</p>
<p>After seven days, you must return the defective merchandise to the manufacturer for replacement or repair.</p>
<p>Please call Customer Service at (888) 535-5926 to process a return or to answer any questions about our return policy</p>
</div>
</main>
<aside class="l-sidebar l-content-with-sidebar__sidebar"></aside>
</div>
</div>
</div>
<div class="l-page__footer"><footer class="l-footer">
<div class="l-footer__top grid-container">
<div class="grid-row-with-column">
<div class="b-footer-subscribe-intro l-footer__subscribe-intro">
<div class="b-footer-subscribe-intro__info">&#xA0;</div>
</div>
</div>
</div>
</footer></div>

What is Kellyco's return policy?

Kellyco Metal Detectors

Returns

About Orders

SDC 2300 vs. Garrett ATX: Which is better at finding gold?

What type of coil is best for finding small gold nuggets?

Gold Prospecting and Gold Detecting

Where can I get my Whites Metal Detector Serviced?

How to

Can I ground balance the Garrett Ace 400?

How Deep Can the Garrett ATX Deepseeker Detect?

How many digits is the serial number for the Garrett ATX?

What are some of the best batteries for a Garrett ATX?

How to Switch Coils on a Garrett ATX

How to Quiet The Garrett AT Max

Why Does My Garrett AT Max Have a Constant Tone When Turning on?

How To Set a Garrett AT Max to Find Gold?

How Accurate are Garrett AT Max Coin Readings?

Which Metal Detector is Best for Salt water Beaches, Garrett AT Max or AT Pro?

How to Adjust the Shaft on the Garrett AT Max

Which is the Best Beach Metal Detector Between a Garrett AT Max and Equinox 800?

How To Clean a Garrett AT Max

How Well Does the Garrett AT Max Work on the Beach?

What is the Difference Between a Garrett AT Max and Garrett AT Pro?

How to Lower the Volume on a Garrett AT Max

How Much Does the Garrett AT Max Cost?

Notch Discrimination on The Garrett AT Max

How do I set up my Garrett AT Max?

How do I use the Garrett AT Max?

How do I change the battery on a Garrett AT Max?

What size coil comes with a Garrett AT Max?

How do I factory reset my Garrett AT Max?

My Garrett ACE 250 is acting erratic, what can I do?

How much depth will the Garrett Eagle Eye Treasure Hound provide?

Can the Garrett AT Gold be used in the Salt water?

Do the 5" x 8" and 8.5" x 11" coil covers for the AT series fit the new Ripper and Raider coils for the Ace Apex?

What are the differences between the  Garrett CSI 250  and Garrett ACE 250?

Pairing Garrett AT Max Wireless MS-3 Headphones

Pairing Garrett Ace Apex Wireless MS-3 Headphones

Garrett

How much does it cost to replace the battery on the Simplex+?

Is there a stand alone battery for the Nokta Makro Simplex?

Is the Nokta Makro Anfibio Multi a  Multi Frequency detector?

Pairing your Nokta Makro Simplex Headphones

How do I update my Nokta Makro Simplex+?

Nokta Makro

How deep in the water can a Vibra-Tector 740 PI go?

How do I pinpoint a target?

How can I use wireless headphones with my metal detector that has a 1/4" jack?

How long is the coil cord on the Fisher Gold Bug 2 for hip mounting?

Can metal detectors find diamonds?

What is the difference between waterproof and weatherproof, what are the IP numbers?

How often should I clean my coil cover?

What is the difference between Concentric coils and DD coils?

What do you recommend with the purchase of a Coil?

What is the purpose of a Coil Cover or Skidplate?

Does the CKG Carbon Fiber Universal sand scoop handle fit all sand scoops?

I want a Gold detector, but what frequency do I need?

What is discrimination on a metal detector? How does does it work?

Metal Detecting Terminology

Basic Anatomy of a Metal Detector

Types of Coils

Basic Metal Detecting Settings

Types of Metal Detecting

Metal Detecting For Customers New to the Hobby

Why do detectors operate in different frequencies?

General Detecting Information

What is the AH for a Minelab GPZ 7000 battery?

How long does the Minelab CTX 3030 battery last?

How to clean the Minelab CTX 3030?

How long does the Minelab CTX 3030 take to charge?

How many frequencies are in a Minelab CTX 3030?

How much is the Minelab CTX 3030?

How to upgrade firmware for your Minelab CTX 3030

What is the difference between a Garrett AT Pro and Minelab CTX 3030?

How do I use the Minelab CTX 3030 wm 10 wireless audio module?

How do I  reset a Minelab CTX 3030?

When did Minelab fix the armrest on the CTX 3030?

How do I set sensitivity on Minelab CTX 3030 Metal Detector?

What size search coil is on the Minelab CTX 3030?

Minelab SDC 2300: How To Use

What is the Difference Between the Minelab GPX 5000 and a Minelab SDC 2300?

How to connect two devices at the same time to the Minelab Equinox 600 & 800?

What Metals will the Minelab GPX 5000 Detect?

What Companies Make Waterproof DD Coils for a Minelab GPX 5000 Metal Detector?

How To Use The Minelab GPX 5000?

What Country is the Minelab GPZ 7000 Made in?

Where to Buy Minelab GPZ 7000?

How Deep Can the Minelab GPX 5000 Detect Gold?

What is the Difference Between the GPX 4500 and GPX 5000?

What Coil Should I Use on the Minelab GPX 5000 when Relic Hunting?

How Much is the Minelab GPX 5000?

Can you tell me about the Coiltek coils for the Equinox?

What coils are available for my Minelab Vanquish 540?

Can the coils be changed on a Minelab Excalibur II?

What is the difference between Minelab Pro-find 35 and 20?

How long does it take to charge a Minelab Equinox Battery?

I want to buy a Minelab Equinox, but I'm concerned about the sealed battery. Can I replace it?

How can I fix my Minelab Excalibur II? The knob appears to be stripped.

Can I pair the Garrett AT waterproof pinpointer with the Equinox 800?

Does the Minelab Vanquish 540 Pro package have wireless headphones?

Pairing Minelab Equinox Wireless Headphones

How do I update the Minelab Equinox?

What is the difference between the Minelab Equinox 600 and the 800?

Minelab

Detecting Related Questions

What are the terms and conditions of Kellyco's promotions?

How do I get a military discount for Minelab?

Discounts

Affirm Financing

Reshipping Fraud

Shipping Details

How do I find out where my package is?

Shop Now, Pay Later with Affirm Financing

How do I get an estimate of the cost of tax and shipping for my order?

How Do I Checkout?

What Payments does Kellyco Accept?

Redeeming Deals and Promotions

Do you have any coupons or discount codes?

Placing Your Order

6 Ways to Contact Kellyco Metal Detectors

Privacy Policy

How do I create an account?

Customer Account and Contact Info

Question & Answer: Do Ear Muffs Ship with Orders

How do I get a military discount for Garrett?

What type of metal detector do I need to find meteorites?

What effects do different operating frequencies have?

Why should I add Kellyco Package Protection to my order?

How do I register my metal detector for warranty?

How deep can the OKM Rover C4 detect and can it locate cavities and voids?

What can I do to get more depth while metal detecting?

Why do serious metal detectorists use headphones?

What is pulse induction?

Do you carry parts to repair metal detectors?

What headphone jack is on Garrett ACE series?

When will the Whites Metal Detectors be back in stock?

Can I use a 5V 2.4amp charger on my device that requires 5V 2amp?

What is the difference between a small coil and big coil?

What batteries are included with the OKM Rover C4?

Can I use the Military discount on a Garrett Detector?

Do the Grave Digger tools come with a sheath or holster?

Do you ship internationally?

Do you take trade ins?

Are all Minelab Pro-Find Pinpointers waterproof?

What's the best after market large coil for the Fisher F75 Special Edition detector?