Kellyco is proud to offer a 30-day hassle-free return policy to ensure that our customers are 100% satisfied. 30-Day Hassle-Free Return Requirements:. *Excludes all professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher

<p>Kellyco is proud to offer a <span class="red18b">30-day hassle-free</span> return policy to ensure that our customers are 100% satisfied.&#xA0;</p><p><strong><span class="black16b">30-Day Hassle-Free Return Requirements:</span></strong></p><ul><li>Most hobby metal detectors and accessories are eligible for a refund within 30 days of purchase.*</li><li>All products must be returned in the original packaging, with all manufacturer accessories and promotional items.</li><li>Your return will be subject to a 20% restocking fee if the product has been opened or used.</li><li style="font-weight: bold;"><strong>You will be responsible for all shipping charges.</strong></li><li>Once we receive your return, please allow 7 business days for your return to be processed.</li></ul><p><em><span style="font-size: 12px;">*Excludes all professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher Research Labs, Blisstool, Minelab GPZ 7000 &amp; all GPX Models, Terra Exploration Group EZ Rez/EZ Rad Devices, Nokta / Makro Professional Units, Aquascan Aquapulse and Zota e-bikes.&#xA0;</span></em><br><em><span style="font-size: 12px;"><em id="isPasted"><strong><span style="font-size: 12px;">Returns are also not accepted on used inventory.</span></strong></em></span></em><span style="font-size: 12px;"><br></span></p><hr><p><span class="black16b">Defective Returns:</span></p><p>If you believe you have a defective item, please contact Customer Service within seven days of receipt for a replacement and a paid shipping label.</p><p>After seven days, you must return the defective merchandise to the manufacturer for replacement or repair.</p><p>Please email Customer Service at <strong>Support@Kellyco.com</strong> to process a return or to answer any questions about our return policy.</p><p><em id="isPasted"><span style="color: rgb(204, 204, 204); font-size: 14px;">As we have no control over Manufacturer Promotions and are contractually restricted from advertising such promotions until they are within the active window, p</span></em><span style="font-size: 14px;"><em><span style="color: rgb(204, 204, 204);">romotions will not be retroactively applied to orders that were placed before a promotion begins, or after a promotion ends, current promotions are not acceptable reasons for return. If you are suspected of returning merchandise with the sole purpose of buying at a lower promotional price, we reserve the right to postpone your return request until the aforementioned promotion has ended. All Warranty Service assistance will be conducted as per usual and we will help in any way to support your efforts to have your machine serviced by an Authorized Service Center. All Policies, Terms, and Conditions are subject to change.</span></em></span></p>

30 Day Hassle-Free Return Policy

First, make sure that your return qualifies under Kellyco's 30-day Hassle Free returns policy.

<p>First, make sure that your return qualifies under <a href="/hc/en-us/articles/360054808034" target="_parent">Kellyco&apos;s 30-day Hassle Free returns policy</a>.&#xA0;</p>
<h2 id="choose-the-most-convenient-option-to-start-your-return">Choose the most convenient option to start your return:</h2>
<ol>
<li>Complete <a href="https://support.kellycodetectors.com/hc/en-us/requests/new?ticket_form_id=4418119428499" rel="undefined" target="_self">the return request form</a>.&#xA0;</li>
<li>Call one of our team members at <a>855-721-7699</a>
</li>
<li>Send an email to <a href="mailto:support@kellycodetectors.com" target="_self">Kellyco customer experience</a> team.</li>
</ol>
<h2 id="you-will-need-the-following-information">You will need the following information:</h2>
<ul>
<li>Your name, email address, and phone number</li>
<li>Order number</li>
<li>Items you wish to return</li>
<li>Description of why you wish to make the return</li>
</ul>

How Do I Start a Return?

Kellyco is proud to offer a 30 day hassle-free return policy to ensure that our customers are 100% satisfied. 30-Day Hassle-Free Return Requirements:. *Excludes all professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher

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<h1 class="e-heading-page p-cms__heading" id="kellyco-is-proud-to-offer-a-30-day-hassle-free-return-policy">Kellyco is proud to offer a 30-day hassle-free return policy</h1>
<p>Kellyco is proud to offer a&#xA0;<span class="red18b">30 day hassle-free</span> return policy to ensure that our customers are 100% satisfied.&#xA0;</p>
<p><span class="black16b">30-Day Hassle-Free Return Requirements:</span></p>
<ul>
<li>Most hobby metal detectors and accessories are eligible for a refund within 30 days of purchase.*</li>
<li>All products must be returned in the original packaging with all manufacturer accessories and promotional items.</li>
<li>Your return will be subject to a 20% restocking fee if the product has been opened or used.</li>
<li>You will be responsible for all shipping charges.</li>
</ul>
<p><em>*Excludes all professional detectors including, but not limited to, JW Fishers, Lorenz, OKM, Fisher Research Labs, Blisstool, Minelab GPZ 7000 &amp; all GPX Models, Terra EZ Res Pro Resistivity Meters, Nokta / Makro Professional Units and Aquascan Aquapulse.</em></p>
<hr>
<p><span class="black16b">Defective Returns:</span></p>
<p>If you believe you have a defective item, please contact <a href="mailto:support@kellycodetectors.com" rel="undefined" target="_self">Customer Service</a> within seven days of receipt for a replacement and a shipping label.</p>
<p>After seven days, you must return the defective merchandise to the manufacturer for replacement or repair.</p>
<p>Please call Customer Service at (888) 535-5926 to process a return or to answer any questions about our return policy</p>
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What is Kellyco's return policy?

Kellyco Metal Detectors

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About Orders

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